Quality Policy

Our Policies/Quality Policy

Policy Statement

Robowash is the industry leader in the supply of automatic parts cleaning technologies within the mining, automotive, engineering, marine, aviation and oil and gas industries. Our products and services have increased productivity by minimising labour intensive processes, and eliminated hazardous hydrocarbons and solvents by offering environmentally friendly cleaning technologies. Continued innovation and product development has ensured we have remained the preferred supplier for many of the largest companies globally.

Quality Objectives

The Management and Staff at Robowash are committed and will strive to:

• An excellent quality of the manufacturing, maintenance and servicing of automatic cleaning technologies where opportunities for improvements are identified and implemented
• Ensure efficiency and productivity in the development of our products and services
• Keep staff morale at a high level at all times
• Follow up and seek customer feedback on our products and services to ensure we are meeting and exceeding requirements and expectations

As part of our systems and processes we will:

• Establishing and monitoring measurable quality objectives and targets
• Ensure this policy is available to all relevant interested parties
• Training, education and communication with employee’s, contractors, customers, visitors and other relevant interested parties regarding this policy and quality expectations where necessary
• Implementing the latest technology and innovation into business processes, to ensure the highest quality of products and services are provided
• Maintaining our position as the industry leader
• Conducting quality audits as part of the company’s Continual Improvement Process
• Establishing and implementing a robust management review schedule to address and review risks and opportunities for improvement
• Continually improving our Quality Management System
• Compliance to statutory, regulatory and other requirements
• Applying Risk Based Thinking within our systems, operations and processes
• Ensuring our Quality Management System is conformant and certified to ISO 9001 2015
• Review this policy annually

Download Quality Policy